TreeRunner Adventure Park Payment & Cancellation Policy
Are payments refundable?
No, all payments made for reservations are final and ineligible for a monetary refund.
What is your cancellation policy if we cannot make our climb time?
We have the best cancellation policy! As long as you do it an hour before your scheduled start time, guests can reschedule themselves for any time in the future through their confirmation email! While payments are non-refundable, we offer the flexibility to reschedule your visit or bank it for future use.